Every customer is unique, every requirement is different.
People come to Pinnacle for lots of reasons. But, in most cases, it comes down to trust. Pinnacle can call on over 25 years of experience and our reputation is built on trust.
Investing in your home can be a big decision. That decision may not seem so big if you choose Pinnacle because, whilst we may cut costs, we never cut corners.
The money you spend on your home through Pinnacle will go a long way.
Here’s why. We’ve invested heavily in our business and promise to be around to service your products for years to come.
We also promise to offer you the best in product design, a quality build and the very best people to do the job for you.
A dedicated Project Manager will guide you through the whole installation process, a qualified surveyor will check over every little detail, a carefully selected team of Installers to do the work and some of the best aftercare service in the industry which includes free annual maintenance checks.
Pinnacle works with customers to help them improve their homes and their lives in exactly the way they require.
Our relationship with our customers is professional, friendly and completely straight forward from the very first phone call.
We’re happy to talk to you about any aspect of our business, about the teams of experts we employ and about the products we supply.
Whether you are buying a single window or a Luxurious Conservatory are big decisions in life and we respect that and treat your choice to use us with the greatest of respect too.
We are a local company, run by local people and we understand what it means to be local.
We have a responsibility to all our customers. We understand the importance building one-to-one relationships and treating you and your home with respect. We’d love you to put us to the test. Call us for a chat at your convenience and we’d love to help you with your project, whether it’s a door or a conservatory. We’re local people with excellent understanding of your needs.
At Pinnacle we offer a vast range of impressive Products so take a look in the comfort of your own home… and we’ll be there to answer any of your questions you may have about your project
The BBA is the UK’s leading construction Certification Body, offering approval, certification and expert test services to manufacturers of products and systems. As such, the BBA logo is the ultimate seal of consumer confidence as a standard procedure by specifiers and architects operating within the industry.
Made in Britain are passionate about UK manufacturers and British-made brands so champion authentic British goods to help skills, crafts and innovation thrive. We’re proud to be members of ‘Made in Britain’, which shows our continued commitment to British manufacturing & design.
Secured by Design is a UK police initiative promoting products that help reduce the risk and fear of crime. It’s the only form of Police approval for products in the UK and to achieve Secured by Design status, our products had to adhere to the organisation’s rigorous test standards.
The Fenestration Self Assessment Scheme (FENSA) is the largest and longest established scheme for installers that is trusted by Local Authorities, industry and Government. You can be confident our installations are fully compliant with Building Regulations.
The BFRC is the UK’s national system for rating energy efficient windows and doors. The WER (Window Energy Rating) scheme is used to measure energy efficiency levels from A++ to E. Our uPVC casement windows are rated A+ while our triple glazing achieves an A++ rating.
TrustMark is the only Government endorsed scheme for trades in and around the home. This accreditation gives customers reassurance of quality and protection from rogue traders and as a registered firm you can be confident that Pinnacle are raising industry standards.
Your project will undergo a series of Pinnacle inspections to ensure your installation runs smoothly and without any problems.
Before commencing any work, a full site inspection will be carried out to ensure health and safety standards are met during the project and to make certain that your property and possessions are protected from damage at all times.
Once all the building work has completed, a second inspection will be carried out to ensure that it meets our high standards and expectations. This inspection covers all aspects of the completed works against our current Building Standards document.
A final inspection will be conducted once all installation, electrical, plumbing and plastering works have been completed to confirm that the fitting and finish meet our installation standards and to be sure that you are left with a beautifully finished product.
Plus, you will have peace of mind with our comprehensive guarantee and our dedicated aftercare team.
There’ll be a satisfied Pinnacle customer near you. We are really proud of the fact that a large part of all the business we handle every year comes directly as a result of being recommended by an existing Pinnacle customer.
It’s no surprise then that we believe satisfied customers are our best advertisement. We even run a rewards scheme called “Recommend a Friend”, which gives cash by way of a thank you to any customer who recommends a neighbour, family or friend who then orders from Pinnacle as a result. We are happy and proud to show a small selection of the reviews we have received over the years.
You can book a no-obligation appointment online with one of our friendly designers. We will contact you within 24 hours of your chosen appointment date, to reconfirm your appointment with you. During your appointment we will work alongside you in deciding the best choice of product to suit the style and character of your home.